Terms & Conditions

GENERAL CONDITIONS

The use of this website is regulated by the following general conditions: 
The placing of the order implies acceptance of all conditions by the customer.

PRODUCT INFORMATION

All MOLINGO designs are handmade, so that each piece is unique. 
Do not wash or handle sharply, as your materials are delicate.

PRICE

The prices of our products are those indicated at all times on our website.
Without your express agreement to the correct price conditions we will not proceed to carry out the shipment.
And they carry the I.V.A. included when prompted. Shipping costs are not included in the price of the products, but are reflected in the final summary of the purchase, before the order is finalized the prices shown in molingobarcelona.es can be revised and modified if the conditions require it at any time.

PAYMENT SYSTEM

1-CREDIT CARD

Virtual POS is a device prepared to work in totally safe mode within the internet sales operation. All transactions made through the virtual traffic will have all the guarantees of security, confidentiality and integrity for the participating agents: cardholders, their issuing entities and our commerce. Performing through the virtual payment gateway (Caja de Ingenieros) and not having access to your customer's data on our part.
- It has the advantage that we can fulfill your order the moment you place it and it does not represent any extra to the operation. 

RETURNS (Online purchase only)

- If for any reason you are not satisfied with your order, you have a period of 14 calendar days, from the date of delivery of the order to return it (according to Article 44. From Law 7/1996, of January 15 of Retail Trade Management as amended by Law 47/2002, of December 19.), and the return issue will be at your expense.
- We do not accept return of custom items.
- It is very important that you return the exchange or return products perfectly packed (the return of products that have been removed from their original packaging will not be accepted), and with the original seal for those items that carry it. In case the products are damaged due to improper packaging, we will not accept the return.
Once we receive the goods and verify that all the above conditions are given, MOLINGO will accept the return of the product and will proceed to the refund of whether amount according to the modality of the payment made, and in its cas, the shipment of the new product if any penalty at a charge, but assuming the direct cost of the return of the product.
*NOTE: You will receive a refund within 20 days of receipt in our warehouse of the exchange or return product.
In the case of defective products or erroneous shipments, all shipping costs will be borne by MOLINGO.
To make a return, please email us at info@molingobarcelona.es.

CUSTOMIZATION

All orders for custom products are not eligible for return.
Also, the amount of the pay and signal is not refunded in any way.

PROMOTIONAL VALES AND CODES

Vouchers or codes will not be cumulative, unless the bases indicate otherwise. 
In no way will the bonuses be refunded for money.